Privacy policy

Privacy Policy

At DZWIEKOWY DOM, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services.

Information We Collect

We collect the following types of information when you visit our website or make a purchase:

1. Personal Identification Information

   • Name

   • Email address

   • Shipping address

   • Phone number

   • Payment information (via third-party payment processors)

2. Non-Personal Identification Information

   • IP address

   • Browser type and version

   • Device type

   • Pages visited on our site

   • Date and time of visit

How We Use Your Information

We use the information we collect for the following purposes:

1. To Process Your Orders
   We use your personal information to complete and fulfill your orders, including shipping, billing, and customer service inquiries.

2. To Improve Our Services
   We use non-personal information to analyze and improve our website’s functionality and user experience.

3. To Communicate with You
   We may use your contact information to respond to customer service requests, send order updates, and send promotional offers (if you have opted-in).

Data Retention

We do not store your payment information. However, we may retain other personal data, such as your name and address, for business and legal purposes, such as fulfilling orders and complying with tax obligations. We retain personal data only for as long as necessary.

Sharing Your Information

We will not sell or rent your personal data to third parties. However, we may share your data with trusted third parties for the following reasons:

1. Payment Processors
   To complete your transactions securely, we may use third-party payment processors. They have their own privacy policies, and we encourage you to review them.

2. Shipping Providers
   We may share your address and contact details with shipping companies to fulfill your orders.

3. Legal Obligations
   We may disclose your information if required by law or to protect our rights and interests.

Cookies and Tracking Technologies

We use cookies to enhance your user experience on our site. Cookies are small text files stored on your device that help us remember your preferences and improve our website's performance. You can choose to disable cookies in your browser settings, but this may affect the functionality of our website.

Your Rights

As a resident of the European Union, you have the following rights regarding your personal data:

1. Access
   You have the right to request a copy of your personal data that we hold.

2. Rectification
   You have the right to request corrections to any inaccurate or incomplete data.

3. Erasure
   You may request the deletion of your personal data, subject to certain legal limitations.

4. Data Portability
   You may request to receive your personal data in a structured, commonly used, and machine-readable format.

5. Object to Processing
   You may object to the processing of your personal data for direct marketing purposes.

To exercise any of these rights, please contact us at Dzwiekowydom@outlook.com.

Security of Your Information

We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or electronic storage system is 100% secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. Please review this policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: Dzwiekowydom@outlook.com
Phone: +420 607 585 051
Address: Veselá 197/1, Brno-město, 602 00 Brno, Czech Republic