Security Policy

Security Policy

Effective Date: March 20, 2026

At DZWIEKOWY DOM, we are committed to protecting your personal information and ensuring a safe shopping experience. This Security Policy outlines the steps we take to safeguard your data and protect your privacy.


1. Data Protection

We adhere to strict measures to ensure the security and confidentiality of your personal data. All sensitive information, such as credit card details, is transmitted securely via encrypted protocols (SSL/TLS) to prevent unauthorized access during transmission.

1.1 Encryption and Security Measures

  • We use SSL encryption (Secure Socket Layer) to encrypt sensitive data like payment information, ensuring that it cannot be intercepted during transmission.

  • Our website is protected by firewalls and security monitoring systems that prevent unauthorized access.

  • Access to sensitive data is restricted to authorized personnel only.

1.2 Third-Party Services

We work with trusted third-party providers, such as payment processors and couriers, to complete your transactions and deliver your products. These providers are required to adhere to stringent data protection practices to ensure the security of your personal information.

1.3 Payment Security

All payment transactions are processed by trusted, PCI-compliant third-party payment providers. We do not store your credit card details directly on our website, minimizing the risk of data breaches.


2. User Account Security

To ensure the protection of your personal information, it is important that you take the following security measures when using our website:

2.1 Account Password

  • Create a strong, unique password for your account that contains a combination of letters, numbers, and special characters.

  • Do not share your account details with anyone, and log out after completing your transactions to prevent unauthorized access.

2.2 Account Protection

  • If you believe your account has been compromised, please contact us immediately at Dzwiekowydom@outlook.com or call +420 607 585 051. We will take appropriate action to secure your account.


3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance the user experience on our website. These technologies help us understand how you interact with our website and enable us to improve the services we provide. For more information, please refer to our Privacy Policy.


4. Data Retention

We only retain your personal data for as long as necessary to fulfill the purposes outlined in our Privacy Policy. Once your data is no longer needed, it is securely deleted or anonymized to ensure that it cannot be accessed or misused.


5. Compliance with Regulations

We comply with all applicable laws and regulations concerning data protection and user privacy, including the General Data Protection Regulation (GDPR) for EU customers. You have the right to request access to, correction of, or deletion of your personal data at any time.


6. Changes to Security Policy

We reserve the right to modify this Security Policy at any time. Any changes will be posted on this page with the updated effective date. By continuing to use our website after changes are made, you agree to the updated terms.


7. Contact Us

If you have any questions or concerns about this Security Policy, please contact us:

Email: Dzwiekowydom@outlook.com
Phone: +420 607 585 051
Address: Veselá 197/1, Brno-město, 602 00 Brno, Czech Republic